Director's Letter: Shared Leadership

By Heather Quaas-Annsa

We are delighted to bring you the Summer edition of our shelter program's newsletter. A special welcome to our new friends from the National Alliance to End Homelessness Conference in D.C. For those receiving our newsletter for the first time, our mission is to support the unhoused in rebuilding their lives through intentional community. We seek to provide not only a safe haven for those experiencing homelessness but also a nurturing community that fosters growth, dignity, and hope.


Community is at the core of our organization, and we embody that commitment at the highest leadership level here at CSS through our shared executive leadership team. The Nonprofit Association of Oregon invited the three CSS co-executive directors to present a panel at the recent Flourishing Oregon Conference that explored alternative leadership models' benefits, challenges, and successes.


Shared leadership is distributing leadership responsibilities across a group rather than placing the burden on a single individual. This model fosters collaboration, inclusivity, and collective ownership of our mission and goals. The benefits of a leadership team are many – lower rates of burnout, more minds tackling challenging issues, and mutual support for the complex and good work we do. Adding alignment and structure to these relationships makes them more successful. By leveraging our community's diverse strengths and perspectives—staff, volunteers, and clients alike—we can create innovative solutions, enhance our decision-making processes, and build a more resilient and cohesive environment.

At CSS, shared leadership helps to create an environment that inspires a culture where everyone has a voice. We encourage our clients to participate in community meetings, where their insights and experiences inform our policies and programs. Our dedicated staff members collaborate closely across departments, sharing responsibilities and supporting one another to ensure that our services are effective, compassionate, and responsive to the needs of those we serve.


We believe that by empowering each community member to participate, we can unlock the full potential of our collective efforts. This approach not only improves the day-to-day operations of our shelters but also helps individuals develop valuable skills and a sense of agency, which are critical for their journey toward stability and independence.


Thank you for your continued support and for joining our community. Together, we are making a meaningful impact and paving the way for a brighter future.


With gratitude,


Heather Quaas-Annsa, Director of Philanthropy

Blake Burrell, Director of Community Impact

Tabitha Eck, Director of Operations


You Gotta Nourish to Flourish

Your support makes a huge difference. Thanks to you, we can continue nurturing communities that foster growth, dignity, and hope.


All donations to the brand new CSS Nourish Fund will be directed toward nourishing the lives of unhoused individuals through open art studio classes, music lessons, peer-led support groups, employment prep, and more. 

Give to the Nourish Fund

News & Events

To stay connected to CSS, subscribe to our quarterly newsletter. If you are a member of the media who is seeking info, contact community@cssoregon.org.

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April 19, 2026
“This is our home,” says Whitney, looking around the new 560-square foot Community Room at the CSS Roosevelt Safe Spot Community, where she lives in a Hut, “I think it really pepped up all of our moods.”
April 18, 2026
“I’ve been in some bad moods, down and depressed or just sad or angry even. Out of curiosity, one day I decided to stop by NAMI, and I never had felt so much happiness and relief. Every time I go, I just feel lifted up. I feel like everything’s going to be OK. Yeah, I love NAMI a lot,” says Jennifer W., a CSS community
April 17, 2026
As our organization continues to grow and evolve, we’re preparing for an important transition in the year ahead. In 2026, Community Supported Shelters will close our two Communities near the Eugene Mission. This change comes as the Mission expands its Life Skills Program, an investment in services that aligns with ou
April 16, 2026
In March, we had our big fundraising concert, featuring a music project by CSS clients, staff, and volunteers! We couldn't have done it without Jason Krueger (Shanty Town band manager and bass player), Truffle Jam, Wildish Theater, Nothing Bundt Cakes, Plank Town Brewing, Springfield Public Schools, and our many in-kin
April 5, 2026
A new workforce development program in Eugene is teaching people living in shelters how to become bicycle mechanics. People like Delanya Clarkson, who came into the program with no mechanical experience. She rides bikes, but has never had the chance to learn more about how they function.
March 16, 2026
Jason Krueger has been in plenty of bands over the years: college bands in Eugene when he attended the University of Oregon, here-and-there jam sessions and Craigslist advertisement tryouts in Portland. His latest band, Shantytown, might be his most important yet.
January 24, 2026
On a sunny January day, Dan, 58, and Robert, 60, worked together on the CSS Maintenance Crew doing restoration work at the Empire Pond Safe Spot Community. Another typical workday for both of them in some ways, but one that neither could have imagined just a year and a half ago. Dan and Robert are brothers who had not
January 23, 2026
The "starving artist" stereotype is well-known. Housed folks often struggle to make an income through art. That difficulty is magnified for unhoused artists, for whom many basic resources are out of reach: good-quality supplies, studio space, and art classes. For that reason, when CSS launched our new Arts Entrepreneur
January 22, 2026
Right now is a scary time for many of the people we serve. Freezing weather brings real and immediate danger. Increased enforcement and the presence of ICE create fear and instability, particularly for immigrant community members. And harmful language and policies at the federal level continue to further criminalize ho
January 21, 2026
Major gratitude to the following local businesses: Slice Pizzeria & Bar, Claim 52 Brewing, High Street Tonics, Venue 252, Chambers Grill & Taphouse, and The Embers. Collectively, they've filled about 100 BottleDrop Blue Bags since Thanksgiving, giving us a financial boost while recycling bottles and cans.
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