Queries & Quotes with Community Supported Shelters

Oct. 9, 2023 - By Heather Quaas-Annsa

Originally posted on the Eugene Area Chamber of Commerce Open for Business website

How long have you been in business and what drives you to serve our community?

Community Supported Shelters (CSS) has operated alternative shelters for the unhoused in Eugene for just over a decade. Creating intentional communities is our focus. When individuals have a network of support, they are more likely to move from just surviving to thriving. CSS is one solution to the homeless crisis and we look forward to working with other shelters, businesses, and our government officials to develop realistic solutions to support those in crisis.



Are there new programs or initiatives you are investing in or providing for our community? 

In addition to providing temporary shelter for the unhoused, we are in the midst of creating a workforce development program. This new program will allow us to support our unhoused clients in developing new skills, building confidence, and eventually reentering the workforce. This starts with encouraging clients to volunteer with our staff in various roles, including maintenance, kitchen, laundry, and peer support work. Once have developed the skillset necessary to perform the functions of the job, they’ll be able to apply for a paid, part time position within our organization. Our goal is to support clients by providing training, encouragement, and a living wage so they will be more successful when they exit our program.

 

What is it about Eugene/Springfield that you enjoy the most or what do you enjoy most about what you do?

I absolutely love taking community members on tours of our Safe Spots. Talking about how our organization helps people provides a limited amount of information; the best way to truly understand what we do is to see it firsthand!


Tell us about some of the partnerships or success stories you may have with area businesses.

We’ve been quite fortunate to partner with many local businesses since our creation a decade ago. The partnerships and success stories are numerous and span across almost every business sector. 


How has your collaboration with the Chamber impacted your business or how do you hope to partner?

Our collaboration with the Chamber has enabled us to begin building our own workforce development program for unhoused clients. We’re excited to partner with other businesses to expand options for volunteerism, on-the-job training, skills development, and mentorship opportunities for our clients.


How can the business community support or engage with you?

Sign up for our newsletter, request a tour, follow us on social media, volunteer your time, make a donation (every dollar makes a difference!). Above all, we highly recommend you learn about the causes of homelessness, how local policies impact our unhoused neighbors, and how your business can be a part of solving this crisis.

News & Events

To stay connected to CSS, subscribe to our quarterly newsletter. If you are a member of the media who is seeking info, contact community@cssoregon.org.

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July 23, 2026
Gratitude for our dedicated volunteers and donors for the donations, support, and care. We could not do it without you!
July 22, 2026
We don't operate Nightingale with a designated site host or shelter manager. The governance of our community is largely influenced by principles of sociocracy.
July 21, 2026
“Nightingale gave me the stability to become someone who could help others do the same," says Candace, who became CSS staff after graduating from Workforce. 
July 20, 2026
CSS added internet infrastructure in 2026. Community members can now use wi-fi to stay connected with family and services and search for housing and employment.
July 19, 2026
During Community Supported Shelters’ first year of operating the Nightingale Community, five community members found stable housing opportunities!
July 18, 2026
We've processed over 200 bags of bottles and cans for recycling at Nightingale, earning $1,527! “It's awesome that our South Eugene neighbors are doing that."
July 17, 2026
“I'm growing tomatoes, carrots, strawberries, pumpkins, peas...” community member Sabrina shares cheerfully. She's most excited about the watermelon!
July 16, 2026
The community has reached full occupancy! As CSS celebrates 1 year of operating Nightingale, we're proud of the progress we’ve made together.
April 19, 2026
“This is our home,” says Whitney, looking around the new 560-square foot Community Room at the CSS Roosevelt Safe Spot Community, where she lives in a Hut, “I think it really pepped up all of our moods.”
April 18, 2026
“I’ve been in some bad moods, down and depressed or just sad or angry even. Out of curiosity, one day I decided to stop by NAMI, and I never had felt so much happiness and relief. Every time I go, I just feel lifted up. I feel like everything’s going to be OK. Yeah, I love NAMI a lot,” says Jennifer W., a CSS community
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