CSS's Neighborhood Hygiene Station:A Concept for The Future of Meeting Basic Human Needs

Sept. 15, 2020

What does the future hold for human society? 2020 has been a year of constant change and adaptation for us all. Through all of this, though, a truth remains: human beings have basic needs to sustain life: food, water, shelter, and transportation are essential to support our personal well-being. As more people end up without shelter, how people meet these needs will also change. Society will need to adapt to a new set of environmental and economic realities.


These changes have led CSS to act to help meet the hygiene needs of people without shelter by creating a small-scale, neighborhood hygiene station called The ReBoot Station. Unsheltered people can sign up to get a shower, a nutritious meal, hygiene supplies, new clothes—and then go about living their lives 


The hygiene station is grouped with a Microsite of six Conestoga Huts occupied by people all working toward a higher quality of life for themselves. Three of the seven residents are paid, part-time employees helping with showers and meals. At this point, the ReBoot Station is open for three hours per day, three days a week and provides an average of 50 to 70 showers per week.


I know that providing showers and meals to unsheltered folks is not a new concept and our numbers are low compared to other service providers. So what makes this model project noteworthy? It’s not what it does but how it does it. The big impact comes from the value of smaller, more spread-out hygiene stations combined with Microsite shelters.

Take a tour of the Microsite.


The ReBoot Station is nestled in with neighborhood businesses and shares an alleyway with residential homes. We have received zero official complaints about the project from the nearby business owners and residents, and some have even thanked CSS for making use of the vacant lot. We attribute the lack of negative, intolerant reaction to its small-scale design. 

Here’s how it all works in a nutshell: 


Up to eight people wishing to use the shower wait under a 200-square foot canopy tent outside the hygiene station. There are eight chairs spaced roughly six feet apart. Four people are admitted into the station at a time.


After being admitted, a guest washes their hands and checks in. They can get hygiene supplies (razors, feminine hygiene products, toothpaste & brushes, etc.) or new underwear or socks to go along with getting clean.


While people wait at a tent inside the station for a shower (with four socially distanced chairs), they receive a warm nutritious meal and can go through the donated clothes. 


The shower trailer is on loan from the University Fellowship Church, while we explore the concept of installing a permanent, permitted, durable, campground-style bathroom that would also be ADA accessible. The mobile unit has soap/shampoo dispensers, a private and lockable space to dress, and two standing shower stalls with a single warm temperature setting.


The site has been toured by city officials, representatives from Trillium, CSS donors and supporters, and others. Many support the concept of small-scale, dispersed Microsites with hygiene stations as a strategy to make these basic services more accessible and the sites more compatible with a variety of neighborhoods. 


As our needs continue to grow and change, so will our strategies for working to truly stabilize our community. We need to adapt our community’s infrastructure to help us all weather the storms we must face. We hope our first hygiene station will serve as a model for what should become standard throughout urban areas. In the same way that cities build parks, libraries, and fire stations as core components of good city management, they should recognize the need for shelter and hygiene stations as fundamental responsibilities of good governance. 

This year has taught us that we need to get our heads out of the idea of returning to “business as usual” and start planning for the real challenges ahead. The sooner we make this mental adjustment the sooner we can begin creating supportive infrastructure to meet the basic needs of people in this ongoing housing crisis.

News & Events

To stay connected and learn about upcoming events, subscribe to our quarterly newsletter.


If you are a member of the media who is seeking information or would like to request an interview, contact community@cssoregon.org.


Subscribe to Newsletter
Mon
Tue
Wed
Thu
Fri
Sat
Sun

28

29

30

31

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

July 26, 2025
Because of your support, we’re growing into something bigger—two new spaces designed to better serve our unhoused neighbors. Community Supported Shelters is in the middle of an exciting transformation. After over a decade at our Grant Street location, we’ve purchased a new building that will allow us to bring our in
July 25, 2025
“Everyone will have desks,” declares Blake Burrell, CSS Director of Community Impact, anticipating the move of most of the CSS staff and programs from 1160 Grant Street to 2870 West 10th Place, a former Oregon Department of Motor Vehicles facility. The move will take place between now and the end of 2025.
July 24, 2025
Erik de Buhr fell in love with the building at 1160 Grant long before there was a Community Supported Shelters. He was involved with a group that built things out of salvaged materials (Resurrected Refuse Action Team), including huts that would turn out to be precursors to the CSS Conestoga Huts. “I’d been eyeballing t
July 23, 2025
In partnership with the Nightingale Board of Directors and the City of Eugene, CSS is ensuring the Nightingale Safe Spot continues to operate in South Eugene. In the month of July, CSS officially began to operate the Nightingale Safe Spot Community in South Eugene. As the organization moves its home to our new building
July 22, 2025
The Eugene REALTORS® Young Professionals Network had their yearly ‘Sip of Summer’ event to raise money for Community Supported Shelters. A good time was had by all with games, a raffle, BBQ, and great networking at Alton Baker Park. This was their 5th fundraiser for CSS, and they raised $3,300 this year to Adopt-a-Hut.
July 21, 2025
This summer, we've been collaborating with UO Duck Corps, who have been giving Hut exteriors some good scrubbing. Dustin (the staff member taking the selfie), says, "It's so encouraging to see a younger generation work against stereotypes about the unhoused and have such an interest in helping their community."
June 24, 2025
Community Supported Shelters (CSS) has been proudly selected as a 2025 Lowe’s Hometowns project, one of only 100 community-nominated, large-scale renovations nationwide. This recognition is part of Lowe’s five-year, $100 million commitment to revitalizing the spaces that serve as the heartbeat of hometowns across Ameri
June 15, 2025
In the warmth of a late-spring day, in front of the Community Supported Shelters office on Grant Street, Blake Burrell strikes up a conversation with a familiar face. He gives a warm hug and kind words before unlocking the front door to the social service office. The office is full of resources like clothing, surviv
I didn't want to participate in the 5K. Too early on a Saturday morning, and besides, I don't love c
April 30, 2025
I didn't want to participate in the 5K. Too early on a Saturday morning, and besides, I don't love crowds. Then I learned that CSS wasn't only buying tickets for staff to participate, but we were also buying up to 10 tickets for our clients to join the first-ever Team CSS for the 5K run at the Eugene Marathon.
April 15, 2025
In a September 2023 interview, Sabrina, who had been in a CSS Hut for about two years, said, “It's been well over 10 years since I've had a job, because my drug habit has caused me to be homeless.”
Show More